Vending Machine
Repair Service
Our facility is a factory authorized repair center; our technicians are trained by the factories and NAMA certified (National Automatic Merchandising Association). We offer in-house repairs or can dispatch direct on-site service within the State of Michigan.
Since we sell throughout the country, we offer over-the-phone technical support for those machines purchased through us. We will need your Make, Model, and S/N.
Since we sell throughout the country, we offer over-the-phone technical support for those machines purchased through us. We will need your Make, Model, and S/N.
Call (248)669-2646
Frequently Asked Questions
Have a question not answered here? Give us a call!
What machines and models do you service?
CRANE- National, GPL or Automatic Products, Vendo, Dixie Narco, USI- Fawn or Wittern, American Changers, Conlux, CoinCo, Mars
What kinds of parts are available?
We provide new, repaired or advance replacements for most vending machine parts and components.
Most parts are stocked and available with our Service Technician.
Can I get Service Manuals?
Vending Repair / Machine Service Manuals are available for most manufacturers. Prices vary ($ 25.00 minimum charge). Contact us with the exact make and model.
Do I have to drop off my machine for repair?
Vendtek Services are available over the phone, email, at your location in the State of MI (for a fee) or you may drop your machine off at our Wixom, MI location. Alternate options for on-site technician visits vary by area. Call for immediate assistance or inquire below.
What are your repair/service rates?
Shop labor rates - $75.00 per hour
On-Site Repair Vendtek Labor Rates: (parts additional)50 miles from Wixom - $150.00 for the service call + $75.00 per hour (1-hour minimum*).
51 - 80 miles from Wixom- $260.00 for the service call + $75.00 per hour (1-hour minimum*).
80+ miles from Wixom-$400.00 for the service call + $75.00 per hour (1-hour minimum*).
*After first hour we will bill in 1/4 hour increments.
Is there a guarantee?
Yes there is! Every machine purchase has a factory parts warranty that as a wholesaler we pass along to you as the purchaser. This warranty varies by manufacturer. Ask your representative for machine specifics.
If the equipment is remanufactured (used), Vendtek offers a 90-day parts guarantee.
